Skills Training

Comprehensive Skills Training and Certification

The NWT Career Centre is dedicated to delivering and facilitating a wide range of skills training certifications to help clients upskill, obtain necessary certifications for employment, or advance their careers.

In addition to our on-site training, we provide information and referrals to further education and training opportunities within the North Slave region.

Our Training Programs Include

SuperHost®

As the exclusive training provider of the SuperHost® suite of courses, we offer relevant, up-to-date customer service training to front-line staff across all industries at an affordable price. SuperHost® equips customer service employees with the practical skills and knowledge needed to meet and exceed customer expectations.

Young Worker Safety

Essential safety training for young workers entering the workforce, ensuring they understand their rights and responsibilities.

SafeServe

Certification focused on food safety, providing the knowledge required to ensure compliance with industry standards.

Food Handler

Comprehensive training for safe food handling practices, critical for anyone working in the food industry.

WHMIS

Workplace Hazardous Materials Information System training, essential for safely handling hazardous materials in the workplace and ensuring compliance with regulations.

Employment Training Program (ETP)

In collaboration with other organizations under the ETP initiative (GNWT – ECE – North Slave), the NWT Career Centre partners with key organizations such as YWCA, Native Women’s Association, NWT Salvation Army, and Inclusion NWT. The NWT Career Centre delivers the SuperHost Foundation of Service Quality to the public year-round. Additionally, we refer individuals seeking tailored employment training programs coordinated by the YWCA.

Upcoming Events

The NWT Career Centre (CDETNO), the exclusive training provider of SuperHost®, is pleased to offer the SuperHost® Foundations of Service Quality TrainingTM on September 17, 2024. This comprehensive one-day, in-person course, certified by Go2HR, is tailored for individuals seeking employment in the Retail, Food, Hospitality, and Tourism sectors, as well as for employers looking to

What Past Participants Say

“The SafeServe Certification was thorough and easy to understand. Highly recommend!”

John Doe

SafeServe Graduate

“The Young Worker Safety Training was incredibly valuable for our new hires.”

Jane Smith

HR Manager

Have questions?
Reach out to the NWT Career Centre – Skills Training Coordinator
nwtcccoord@cdetno.com
T: (867) 873-8790
F: (867) 873-879

As a member of the Career Development Association of Alberta and Career Professionals of Canada, all staff adhere to the Code of Ethics for Career Development Professionals. Clients can expect professional, inclusive, client-focused service.

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Contact

Suite 102, 5204 50th Avenue,
Diamond Plaza Building, Yellowknife
Phone: (867) 873-8790
Fax: (867) 873-8792

Mercy Beilem
Career Coach
career@cdetno.com

Andrea Fowler
Administration Officer
nwtccadmin@cdetno.com

Shelley Hardisty
Administration
career_admin@cdetno.com

Michelle Bourke
Program Coordinator
career_programs@cdetno.com

Anh Thu Bui
Center Skills Training Coordinator
nwtcccoord@cdetno.com

Gordon Ross
Manager
career_manager@cdetno.com