Foundations of Service Quality Training by SuperHost™

On March 2nd, CDETNO’s Career Centre will host a session of the “Foundations of Service Quality” training by SuperHost™.

This formation, considered as the gold standard for customer service excellence, will be animated by Anna-Marie Rautenbach, faculty at the College of the Rockies and Hospitality Management Program Coordinator.

For more information, call the Career Centre at (867) 873 8790 or follow the link:

Foundations of Service Quality™ Training

On the occasion of the tourism week, refresh and enhance your customer service skills as the NWT welcomes back the world!

The NWT Career Centre in collaboration with GNWT is running a one-day course online or in-person from 9:00 am — 4:00 pm about the Foundations of Service Quality on May 30th, June 1st, or June 3rd, 2022

*Fees are covered by GNWT -ITI for Tourism Week

Sign-up today by clicking here or calling 867 873 8790

Seeking your donations of outdoor work and office wear



Dress to Impress is seeking mild & cold weather outdoor work wear and office wear in all sizes, styles and for all genders. Clothing is accessed by local job seekers for interviews and for the first weeks on the job. With the support of the community-at-large and via the GNWT Anti-poverty fund, Dress to Impress supported 71 individuals working for 21 employers in 2018-2019.

Dress to Impress provides jobseekers with professional clothing to wear to upcoming job interviews and the first weeks on the job. Its single aim is to reduce the initial costs to those who are beginning employment.


How can you help

Dress to Impress is seeking warm & cold weather outdoor work wear and office wear in all sizes, styles and for all genders. Items in high demand include;

  • safety work boots, coats, and overalls (both mild and cold weather gear);
  • office wear (pants, shirts, sweaters, blouses etc.) including accessories (belts, shoes, etc.)


Donated clothing should be gently worn, appropriate, in good condition, contemporary and clean. Consider items that are permanent press, washable and do not require dry cleaning.

Any clothing received and not used by Dress to Impress will be donated to local charities.


Drop off location

  • NWT Career Centre – Suite 102, 5204 – 50th Avenue (Diamond Plaza)

For more information, contact (867) 873-8790 or email

Do you run a tourism business?

Do you run a tourism business*? Translate your promotional content in French and benefit from 2000 words translated from English to French and get 300$ to cover printing expenses of the translated content or web integration.
For more information, contact Mélisande Alric, Administration and Tourism Coordinator.

*Conditions apply


Did you know that?

(In French only)

Selon nos statistiques de 2015-2016, nos plus grands nombres de visiteurs (en ordre décroissant) provenaient des pays suivants : Canada, États-Unis, Japon, Chine, Corée, Australie, Royaume-Uni, Allemagne, Afrique du Sud, France, Norvège et Italie.Le nombre de voyageurs aux TNO provenant de la Chine a considérablement augmenté au cours des six dernières années. Selon les enquêtes à la sortie de l’aéroport, en 2010-2011, on a recensé 84 voyageurs provenant de la Chine, mais ce chiffre est passé à 5 035 en 2015-2016.