Description
About us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.
About The Role
Reporting to the Senior Manager Community Banking Services, you will join the Customer Service team at our Yellowknife, NT branch. As a Financial Services Representative, Community Banking Services, you will understand the needs of the customer and provide the right banking solutions including opening new accounts, offering credit and credit counselling, basic investment products and investment counselling, and promoting the sale of all personal banking products and services. This is a permanent full‐time opportunity.
About You
You are able to communicate clearly and listen attentively to customers and are passionate about providing a high level of customer service. You have a keen eye for detail and possess strong organizational skills. You enjoy serving clients and working with others!
You must:
• have your high school diploma, GED, or equivalent
• have at least one year customer service experience in the financial industry, retail or a goal‐oriented environment
• have strong interpersonal skills; use a computer and Microsoft Office software
• experience with financial institution software systems
• cash handling, customer service, and/or sales experience
• have acceptable criminal and credit checks
We are passionate about creating an inclusive workplace and value and respect diversity of our staff.
If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca OR drop off your resume in person at First Nations Bank of Canada,
Yellowknife branch OR send your resume and cover letter by email to sheila.conroy@fnbc.ca. The posting will remain open until the position is filled.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.