Description
Job Description
We are looking for an experienced IT professional to manage and support IT
infrastructure in remote sites in Northern Canada. This position will include design,
management, installation, support, optimization, monitoring, and maintenance of IT
communications system and network infrastructure.
The successful candidate is an effective leader and delivers results. They are flexible
to the requirements of the IT industry and have the ability to find solutions to
challenging problems. They will have strong interpersonal skills and will communicate
effectively within diverse groups with various cultural backgrounds and skill levels
Duties
Design, installation, support and maintenance of customer IT networks
including monitoring of equipment, data backups, health and notifications
Technical project management including installation, support, and maintenance
of remote communication systems
Collaborate with the technical team to insure work order dispatch, project
completion, and that technicians are billing defined targeted hours
Overseeing and optimization of process management system and work order
completion
Business development and contract management
Technical writing and documentation including work flows and network
diagrams
Monitoring and supporting systems with on call availability as required
Some work will require a physical component including lifting and transporting
heavy equipment. Installations are often outdoors throughout the year may
require the technician to work at heights or in confined spaces. Physical fitness
is a requirement of the position
Good customer interaction skills are a necessity
Qualifications
A bachelor’s degree or diploma in an IT field or experience in a relevant
technical discipline
More than 5 years implementing and supporting computers, networks, and
electronics equipment
Must understand network design and server installation and management in a
Microsoft Windows environment
Experience related to network routing, digital security, enterprise email
systems, virtualization, data backup, structured cabling, equipment installation
Working knowledge of wireless data transmission, VSAT installation, Linux
command line applications, VHF radio fiber optic cabling, IP security systems,
and electronics installation will be beneficial
Applicant must be bondable with a current criminal records check done, and
have a valid driver license with clean record
Written and verbal communications is very important, and a proven track record
for customer interaction is required
Job Type: Full-time
Salary: $90,000.00 /year
Required education: Bachelor's
Required experience:
Technical Support: 5 years
Required license or certification: Drivers License (Class 5)