Restaurant Front of House Manager / Responsable de salle

NWT Brewing Company 
15 septembre, 2021
Yellowknife, Canada
Job Type


Welcome to the NWT Brewing Company nestled between the wonder of the aurora borealis and the rugged nature of the northern frontier, our little brewing outpost is one of a kind. Located in the spirited town of Yellowknife, Northwest Territories we are the northernmost brewpub in Canada.

Our 112 seat brewpub, The Woodyard Brewhouse & Eatery, is seeking a customer-oriented individual that has prior experience working in the service industry and understands the flow of a restaurant and the day-to-day operational demands. You must have a capacity to remain calm and motivate staff during stressful and busy times, all while managing and coordinating the flow of service with the Back of House in a fast-paced environment. This individual will assist the Woodyard General Manager in the efficient and smooth running of the restaurant.

**Airfare to Yellowknife from anywhere in Canada will be covered by employer for 1 year full-time contract**

**$2000 Completion Bonus of a successful 1 year contract**

In order to apply for this position please send your Resume and Cover Letter at:

RESPONSIBILITIES: (Included but not limited to)

-Supervise Front of House staff and oversee the implementation of customer service standards and policies of the restaurant.

-Monitor inventory levels and communicate restaurant and bar needs for weekly ordering.

-Depending on the shift, you will ensure the restaurant is set up and ready for service including opening duties OR ensure the proper closing of the restaurant including cashing out, locking up etc.

-Fill in other Front of House roles where necessary including bartending, serving, auxiliary support and runner when operationally required.

-Assist in creating interactive training for the team and provide ongoing support and training for staff.

-Conduct regular inspections of the restaurant to ensure proper standards of hygiene and sanitation are maintained.

-Check on dining customers to enquire about food quality and service.

-Maximize customer satisfaction and resolve customer complaints in a friendly and professional manner.

-Identify ways to decrease the restaurant's operational costs.

-Maintain a positive and professional approach with coworkers and customers


-Proven restaurant experience preferably as a lead server or supervisor.

-Ability to work in a high volume fast pace restaurant

-Strong leadership skills. Management skills is an asset.

-Proven ability to work unsupervised.

-Strong attention to detail

-Willingness to work evenings, late nights and/or weekends.

-English: fluent.

-Excellent and pro-active communicator.

-Accuracy and speed in executing assigned tasks

-Assets: Bar experience, craft beer knowledge, administrative tasks

Application deadline: 2021-10-01

Expected start date: ASAP

Job Types: Full-time, Permanent

Salary: $60,000.00-$75,000.00 per year

Additional pay:

  • Bonus pay
  • Tips


  • Casual dress
  • Company events
  • Discounted or free food
  • On-site gym
  • On-site parking
  • Paid time off
  • Store discount


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Ability to commute/relocate:

  • Yellowknife, NT: reliably commute or plan to relocate before starting work (preferred)


  • Restaurant experience: 3 years (preferred)

Work remotely:

  • No

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