JOB OVERVIEWPosition Respite and Day Care Program Coordinator Program Respite and Day Care Program Reporting to (Title) Executive Director Position Location (Community) Yellowknife Supervision Respite Worker, Support Worker, Respite Volunteers Salary $28/hr Type Full-Time (37.5 hour/week) Schedule Monday – Friday (8:30-5:00)
PURPOSE OF THE POSITION
To make respite available to all caregivers in the NWT based on the Contribution Agreement with Child and Family Services. Manage respite staff by scheduling and supervising. Facilitate good communication between caregivers, respite workers and Child and Family Services.
- Identify current and prospective staffing requirements, coordinate with the Human Resources department to interview the candidates and decide for selection.
- Plan, prepare, monitor respite workers’ schedules and timesheets through the Sling Employee Scheduling system, and submit working hours reports to the bookkeeper for payroll.
- Ensure a high-level of quality of services for caregivers and youth by coaching, supporting, guiding, and holding respite workers
- Helping respite workers create plans for successfully working with children with high behavioral needs.
- Identify and obtain equipment, materials, or supplies needed by the respite workers
- Help employees address problems/conflicts in order to facilitate positive working relationships between workers, caregivers and youth.
- Evaluate the respite program by collecting data from caregivers, respite workers and Child and Family Services regarding the program through surveys, phone conversations, etc., and work towards necessary changes.
- Respond to last-minute/emergency respite needs brought forward by Child and Family Services or by caregivers.
- Maintain good communication with caregivers by responding to their requests and addressing concerns related to respite.
- Identify department knowledge gaps that need to be addressed
- Ensure implementation of policies and practices as detailed in the Respite Worker Handbook and the Foster Family Coalition Policy Manual.
- Take the initiative in continuing develop and evaluating the program so it can meet its goals effectively.
- Track and manage budget expenditures/transactions
- Office work.
- Driving for 30 minutes/day or less, providing direct respite services in the case of an emergency or to fill in for a respite worker if they must leave their shift for any reason.
- Crisis response
- After-hours response when required
- Handling situations in which children or youth become violent or defiant.
- Defining and maintaining the limits of our services to caregivers and Child and Family Services.
- Creative problem solving and conflict resolution
- Ability to multi-task and manage time
- Human services background or education related to working with children
- 2– 5 years’ experience developing and implementing programs for children or youth
- 1 – 3 years in a supervisory position
- Experience working with children with Fetal Alcohol Spectrum Disorder, and other physical and behavioral abilities
- Good verbal communications skills, especially in conflict resolution (mediation and related training is an asset)
- Safeguarding training is an asset
- Ability to coordinate staff, and maintain a safe atmosphere under various pressures
- Knowledge for northern cultures
- Experience working in or with the child welfare system in some capacity is an asset
- Up to date first aid certification is an asset
- Class 4 or 5 license is an asset
- Requires a Vulnerable Sector Check recent within one year
- Requires Child Protection Records Check
To apply for this position, please send your Resume and Cover letter to: firstname.lastname@example.org