Food and Beverage Supervisor / Superviseur du service des aliments et boissons

Ptarmigan Inn
21 août, 2019
Hay River, Canada
Job Type


The Ptarmigan Inn (Hay River, NT) is currently recruiting for an experienced Food and Beverage Supervisor to take its F&B operations to a whole new level, where dining becomes an experience! The ideal candidate will take a hands-on approach to managing, mentoring, and organizing the Food and Beverage Department, including the Restaurant & Lounge, Banqueting, and kitchen operations.

Duties and Responsibilities

Reporting to the Food & Beverage Manager, this position:

  • Assist in coordinating and implementing promotional and special events to increase awareness, business and revenues.
  • Regularly reviews and evaluates the degree of guest satisfaction, recommends and implements new marketing and/or operational procedures when necessary to keep up with the demand and market changes.
  • Coordinates the menu planning process by reviewing menus and prices. Recommends changes, incorporates market trends and implements price changes as needed.
  • Is a presence in outlets, kitchen and banquets during peak periods.
  • Mentors, trains and manages team members in consultation with H.R.D., interviews and hires new employees, coaches, counsels and develops team members to reach their full potential.
  • Establishes a rapport with all clientele and V.I.P.’s to ensure that hotel facilities are selected for business and personal functions.
  • In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:
    • Drive the corporate culture, personifying it in daily interactions with both guests and team members.
    • Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels.
    • Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

Job Requirements

  • Post-secondary Food and Beverage/Hospitality/culinary education preferred.
  • Minimum of 1-2 years experience.
  • Knowledge and experience with menu costing and food and beverage cost controls.
  • Established relationships with local food and beverage suppliers an asset
  • Prior experience in both restaurants and banqueting in a hotel environment.
  • Hands-on approach to training and a leadership style committed to developing and motivating the F&B team to attain a superior level of guest service.
  • Strong communication and organizational skills with the ability to multi-task and work well under pressure.
  • Ability to achieve deadlines while focusing on departmental/hotel fiscal results.
  • Proficient in EXCEL, Microsoft Word/Office/Outlook.
  • Ability to work cohesively with all team members in all departments.


This position offers a strong base compensation, determined by experience. The Ptarmigan Inn also offers GRSP and health care benefits, following a probationary period.

To apply for this opportunity, please send your resume and a cover letter to


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