COORDINATOR, CARGO SERVICES

• Position(s) Available : 1 (Full Time)
• Based in Yellowknife
• Department : Airport & Cargo
• Ref. # C546272
• Closes : 2023/04/16

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• Must possess a High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc;
• Must have 1-year cargo operational background with experience in freight office operations;
• Previous supervisory experience required;
• Must be a high school graduate or equivalent related work experience;
• Must be knowledgeable of cargo handling and processing procedures;
• Knowledge and experience of loading and load control on company aircraft;
• Weight & balance knowledge and experience necessary;
• Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
• Must hold a valid driver’s license;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in high pressure, high volume environment;
• Proven customer service skills;
• Forklift driving experience;
• Must be able to obtain Airside Vehicle Operators Permit (AVOP-D);
• Ability to obtain a Restricted Operator Certificate with Aeronautical Qualification (ROC-A)
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada;

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Provide input into Employee scheduling and assignment, on the job training and instruction;
• Ensure that Company policies and procedures are adhered to, and deviations to same shall be reported to management;
• Assist passengers with mobility and special needs;
• Assist with claims for damaged or missing goods;
• Maintain records as required;
• Record flight arrival and departing times;
• Conduct radio communications with the aircraft;
• Process weight and balance and load control data;
• Issue Airway Bills and process sales reports for deposit;
• Disseminate information;
• Process shipment and reception of all cargo;
• Initiate claims resulting from missing and damaged cargo;
• Perform load service duties;
• Handle all cargo;
• Perform service for aircraft on the ground including De-icing;
• Perform all warehouse related duties;
• Assist Customer Service Agents if so required;
• Perform commissary duties;
• Assist with reconfiguration of aircraft as required;
• Other duties as assigned.

IS THIS THE JOB FOR YOU?
Apply in writing with a cover letter and résumé to:
Canadian North Human Resources Department
Email: recruit@canadiannorth.com
Fax: 613-254-6280

Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity.

Other Details: Reporting to Manager, Cargo & Ramp
Level: As per the UNIFOR Collective Agreement
In accordance with UNIFOR Collective Agreement